Functions and Services Directory


Subunit "HOUSING AND COMMUNITY SERVICES ACT"

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OrganizationAustralian Capital Territory
UnitACT GOVERNMENT DIRECTORATES
COMMUNITY SERVICES DIRECTORATE - CSD
HOUSING AND COMMUNITY SERVICES ACT
Location  Nature Conservation House, Cnr Benjamin Way & Emu Bank, Belconnen ACT 2617
Address  Locked Bag 3000, BELCONNEN ACT 2616
Business Hours  9:00am to 5:00pm Monday to Friday
Enquiries  13 34 27
Fax  (02) 6207 6826
Website  Community Services Directorate Homepage
Function  Housing ACT provides information on housing assistance options - public, private, and community based and emergency/crisis housing. Assesses the eligibility for and allocates public rental properties, Manages rental tenancies and tenant accounts. Assesses and provides rental assistance to public housing tenants (rental rebates). Manages the Customer Assistance Help line (complaints tenants may have in relation to ACT Housing's service or work).

Community Development manages public housing assets as the nominated owner for the territory, including acquisition, disposal, redevelopment and repair, maintenance and improvement of those assets. It also develops and manages Housing Policy and community housing. Community Services provides Supported Accommodation Assistance Program, a program for homelessness, and purchasing and policy also in relation to a range of community services - Including emergency relief, crisis counselling services and community development programs. Administers the ACT Concessions program.
Source  Carolyn Delaney
Staff Ms Louise GildingExecutive Director (02) 6207 1514 
 Mr Peter JohnsSenior Manager (02) 6207 8170 
Services Appeals Committee - Housing A.C.T (02) 6207 1273 
 Complaint Line Housing And Community Services (02) 6207 1515 
 Early Allocation (02) 6207 1150 
 FOI - Housing A.C.T (02) 6207 1515 
 Gateway Services - Housing A.C.T (02) 6207 1150 
 General Enquiries - Housing ACT 13 3427 
 Maintenance - Housing ACT (02) 6207 1500 
 Media Liaison - Housing A.C.T (02) 6207 1396 
 Policy Group - Housing ACT  
 Transfers/Mutual Exchanges - Housing A.C.T (02) 6207 1150 
Subunits ASSET MANAGEMENT BRANCH  
 COMMUNITY SECTOR REFORM PROJECT  
 EXECUTIVE SUPPORT UNIT  
 FINANCE  
 HOUSING ACT  
 SOCIAL HOUSING AND HOMELESSNESS SERVICES  
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